Outsourcing vs Outstaffing: A Strategic Guide for Business Owners

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January 18, 2024

In today's competitive IT landscape, finding and retaining top talent is challenging, leading many organizations to choose outsourcing vs outstaffing. This approach offers access to a broader talent pool, and experts project its global expenditure to reach USD 936.6 billion by 2027. The decision between outsourcing and outstaffing hinges on each project's unique needs, as both methods provide distinct advantages. This article offers detailed insights into these two concepts, assisting business owners in crafting effective software development strategies.

Outsourcing vs outstaffing

What Is Outsourcing?

Outsourcing is a strategy where a business delegates certain tasks or services to an external company. In the field of software development, this could involve contracting a software outsourcing partner for specific services like web development or custom software development. This approach is particularly beneficial for tasks requiring specialized expertise not available in-house.

Benefits and Disadvantages of Outsourcing

Outsourcing offers several key benefits:

- Cost-effective: By outsourcing, companies can significantly reduce operational expenses, especially for specialized projects. This financial efficiency is a crucial driver for businesses looking to optimize their budget.

- Access to a global talent pool: Businesses can tap into specialized skills and expertise that may not be available locally. This access is particularly beneficial for niche or unique projects that require specific knowledge.

No hardware or software costs: Outsourcing your development project means your contractor selects and purchases any necessary hardware and software in collaboration with you, eliminating the need for you to make these investments.

However, outsourcing is not without its drawbacks. Some of the most significant disadvantages are:

- Reduced control over task execution: This can sometimes lead to challenges in ensuring the outsourced work aligns with the company’s specific standards and expectations. 

- Quality concerns: Particularly if there is a mismatch in communication or a lack of understanding between the business and its outsourcing partner.

Read Also: Offshore Development Center - Top 5 Useful Benefits

What Is Outstaffing?

Contrasting with outsourcing, outstaffing involves hiring external personnel who technically remain employed by a service provider but work under the client's direction. This model is commonly seen in IT staff augmentation, where businesses hire dedicated developers to supplement their in-house teams.

Benefits and Disadvantages of Outstaffing

The outstaffing model offers several benefits such as:

- No Financial Hassles: When partnering with an IT outstaffing company for software development services, you can forget about concerns like salary calculations, bonuses, taxes, and other fees. Your only obligation is to make payments as specified in the contract.

- Conflict Resolution: Employees sign contracts with the IT outstaffing company, not the client organization, which reduces their involvement in labor conflicts.

- Cost Savings: Managing your development team through IT outstaffing is more cost-effective than software development outsourcing, giving it an advantage in the outsourcing vs outstaffing debate.

However, outstaffing has some potential disadvantages, such as:

- Require effective management: In essence, outstaffing demands proactive engagement from the client to harness the full potential of the external talent pool and achieve project success. Therefore, effective management is vital to align project objectives and maintain consistent communication. 

- Heavily depends on the service provider's resources: The quality and expertise of the service provider's resources are paramount for outstaffing success, demanding regular assessments to meet project needs and maintain standards.

Outsourcing vs Outstaffing: The Basic Difference

The fundamental difference between these models lies in the degree of control and involvement in the project process.

Outsourcing: Hiring Another Company for a Project

Outsourcing is when you hire a different company to do a specific job for you. Think of it like asking a neighbor to build a birdhouse for your garden. You tell them what you want, but they decide how to do it and who will help them. You don't need to watch them work every day; you just wait for the finished birdhouse. Businesses do this for things like handling customer calls or creating computer programs.

Outstaffing: Adding External Members to Your Team

Outstaffing is different. It's like if you need extra help in your garden, you borrow a gardener from another neighborhood. This gardener comes to your garden and follows your instructions, working alongside you. You tell them what to plant and where, and they use their skills to help you. In a company, this means bringing in people from another company to work with your team. You manage them just like your own employees, but they are still paid by the company they came from.

Read Also: Top 5 Outsourcing Tips For Growing Business Success

Outsourcing vs Outstaffing: Common Myths

Working in the IT industry for over 10 years, our experts at Bac Ha Software have come across multiple misconceptions regarding software development outsourcing vs outstaffing models. Here are some myths about outstaffing vs outsourcing:

Outstaffing Is Simple

While some may believe that managing an IT outstaffing company is straightforward, it's more complex than it appears. Business owners often underestimate the intricacies of coordinating remote employees, assuming it's easy to assign tasks and oversee their work. However, effective management is crucial for successful outcomes.

Client Responsibility for Management

Contrary to the misconception, clients are responsible for monitoring assigned tasks, accounting, communicating with the development team or individual developers, and overseeing project progress.

Communication Isn't Crucial

Effective communication is vital when working with remote software developers, as they are integral to your development team. Clear and transparent communication is the key to success in remote development projects.

All Offshore Development Models Are Alike

It's essential to recognize that offshore software development includes various models, such as outsourcing and outstaffing, each with its impact on your project's outcome.

Expertise Varies Among Agencies

Not all IT staff augmentation companies possess the same level of expertise. To avoid misunderstandings, clients should review case studies, seek feedback from previous clients, and evaluate teams to ensure they align with their project needs.

Outsourcing vs Outstaffing: Which One To Choose

Choosing the right model between outsourcing vs outstaffing is crucial for your business's success.

Outsourcing is ideal for projects where you prefer a third-party company to take complete charge, offering freedom from daily management while ensuring project completion. It suits well for tasks that are distinct from your core business operations. 

In contrast, outstaffing is beneficial when you need extra help but want to maintain direct control over the work process. It's like temporarily expanding your team with external experts. Assess your project's nature, your desire for control, and management's capacity to decide. Both models offer flexibility and expertise, but the right choice depends on your specific needs and how you prefer to work.


In sum, both outsourcing and outstaffing offer distinct advantages and can be leveraged to enhance operational efficiency, drive innovation, and optimize resource allocation. The choice between the two should align with your business strategy, operational needs, and long-term objectives.

BHSoft is here to guide you through this decision-making process. As an experienced provider in both software development outsourcing and outstaffing, we offer tailored solutions that align with your specific business needs. Whether you are looking to expand your team with skilled professionals or seeking a partner to manage entire projects, BHSoft's expertise ensures that your objectives are met with precision and efficiency.

Contact BHSoft today to explore how our software development and IT services can empower your business strategy. 

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