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What does a DevOps Engineer do? What is their role in a modern software project?

5 minutes read

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 Feb 05, 2026

A DevOps Engineer is a key enabler of scalable, high-performing software delivery in modern businesses. By aligning development and operations teams, they help organisations automate infrastructure, optimise CI/CD pipelines, and maintain system reliability across cloud environments. With enterprise-focused DevOps services from BHSOFT, companies can accelerate product delivery, reduce operational risks, and build software platforms that are ready to scale.

DevOps and the Role of a DevOps Engineer

DevOps is a set of practices that combines software development and IT operations to shorten the development lifecycle while delivering high-quality software continuously. A DevOps Engineer focuses on building and maintaining automated workflows that connect code development, testing, deployment, and infrastructure management. In modern software projects, DevOps supports scalable delivery by integrating CI/CD pipelines, cloud infrastructure, monitoring, and security into a single operational model.

How a DevOps Engineer Differs from Other IT Roles

DevOps Engineer vs Software Developer

A Software Developer primarily writes application code and focuses on business logic, features, and user experience.

A DevOps Engineer concentrates on how that code is built, tested, deployed, and operated in production.

DevOps Engineer vs System Administrator

System Administrators traditionally manage servers, networks, and on-premise infrastructure, often through manual processes.

DevOps Engineers replace manual operations with infrastructure as code, automation, and cloud-native tools, enabling faster provisioning and consistent environments across development, staging, and production.

DevOps Engineer vs Cloud Engineer

Cloud Engineers specialise in designing and managing cloud infrastructure such as AWS, Azure, or Google Cloud.

DevOps Engineers go a step further by integrating cloud infrastructure with CI/CD pipelines, deployment strategies, monitoring, and incident response. In many modern teams, DevOps sits at the intersection of cloud, automation, and software delivery.

Core Goals of DevOps in Modern Software Development

The primary objective of DevOps is to help organisations deliver software faster without sacrificing system stability or security.

Faster release cycles: Automated CI/CD pipelines reduce manual handoffs and enable frequent, predictable releases.

System stability and reliability: Monitoring, logging, and proactive incident management help maintain high availability in production environments.

Process automation: Infrastructure as code, automated testing, and deployment scripts minimise human error and improve operational consistency.

What Does a DevOps Engineer Do in Practice?

In real-world software projects, a DevOps Engineer is responsible for turning development workflows into repeatable, automated, and reliable delivery systems. Their work spans:

Building and Operating CI/CD Pipelines

A core responsibility of a DevOps Engineer is designing and maintaining CI/CD pipelines that automate the build, test, and deployment process. This reduces manual intervention and enables consistent releases across environments.

Commonly used tools include Jenkins, GitHub Actions, GitLab CI, and Azure DevOps.

Infrastructure Management with Infrastructure as Code

Instead of provisioning servers manually, DevOps Engineers manage infrastructure using code-based definitions. Infrastructure as Code allows environments to be created, modified, or rolled back in a predictable and controlled way.

Tools such as Terraform, Ansible, and AWS CloudFormation are widely used to provision and configure infrastructure. s.

Managing Cloud and Container Environments

DevOps Engineers work extensively with cloud platforms such as AWS, Azure, and Google Cloud to support modern, scalable architectures. Containers and orchestration tools like Docker and Kubernetes are used to package applications and manage deployments efficiently.

Monitoring, Logging, and System Reliability

Maintaining system reliability is a continuous task. DevOps Engineers implement monitoring and logging solutions to track performance, uptime, and application errors in real time.

Tools such as Prometheus, Grafana, and the ELK stack are commonly used to collect metrics and logs. This data enables faster incident response, root-cause analysis, and ongoing system optimisation.

Security in DevOps (DevSecOps)

DevOps Engineers embed security checks into CI/CD workflows, manage secrets securely, and enforce access controls across systems.

By detecting vulnerabilities early in the software development lifecycle, DevSecOps practices reduce security risks without slowing down delivery.

The Role of a DevOps Engineer in Modern Software Projects

In modern software development, a DevOps Engineer plays a strategic role beyond technical execution.

Connecting Development, QA, and Operations Teams

A DevOps Engineer helps break down traditional silos between development, QA, and operations by creating shared workflows, tools, and responsibilities. Automated pipelines and standardised environments allow teams to collaborate more effectively across the entire delivery lifecycle.

Accelerating Time to Market

By automating testing, deployment, and infrastructure provisioning, DevOps Engineers enable frequent releases without compromising system stability. This approach strongly supports Agile development and continuous delivery models, helping businesses respond quickly to market demands and customer feedback.

Ensuring Scalability and System Stability

DevOps Engineers design systems that can handle sudden traffic spikes and changing workloads. Cloud-native architectures, auto-scaling, and proactive monitoring allow applications to remain stable under pressure.

Reducing Long-Term Operational Costs

Through automation and efficient resource management, DevOps Engineers help lower long-term operating costs. Cloud cost optimisation, automated infrastructure management, and reduced manual intervention all contribute to leaner operations.

When Should Businesses Hire a DevOps Engineer?

Hiring a DevOps Engineer becomes essential when software systems start to grow faster than existing processes can handle. As user demand increases, delivery pipelines and infrastructure must scale without introducing instability or operational risk.

Common signs include frequent deployment failures, unexpected downtime, and slow release cycles caused by manual workflows. These issues often surface when organisations move towards cloud-native architectures, microservices, or SaaS platforms with high and unpredictable traffic.

For startups and SMEs, DevOps is also a strategic choice to optimise operational costs while maintaining performance and reliability as the product scales.

In-House DevOps Engineer vs DevOps Services

Choosing between building an internal DevOps team or using external DevOps services depends on scale, budget, and delivery speed.

Criteria

In-House DevOps Engineer

DevOps Services

Hiring & Setup Cost

High cost due to salary, recruitment fees, onboarding, and tooling—especially in US & EU markets

Lower upfront cost with predictable pricing models

Time to Start

Long hiring cycle (weeks or months) before real impact

Quick onboarding and faster implementation

Expertise Level

Limited to one person’s experience and skill set

Access to a full DevOps team with broad, cross-industry experience

Scalability

Difficult to scale without hiring more staff

Easy to scale up or down based on project needs

Operational Risk

High dependency on a single individual; knowledge silos

Reduced risk due to shared knowledge and team-based delivery

Best Practices Adoption

Slower, depends on individual learning curve

Faster adoption of proven DevOps best practices

Flexibility

Fixed cost regardless of workload

Flexible and cost-effective for growing organisations

Ideal For

Large enterprises with stable, long-term DevOps needs

Startups, SMEs, and companies needing speed and flexibility

Why Choose DevOps Services in Vietnam?

Vietnam has become a reliable destination for DevOps services thanks to its strong technical talent, cost efficiency, and proven experience in global software delivery.

Cost-Effective with Strong ROI

DevOps services in Vietnam offer competitive pricing compared to the US, EU, and Singapore, while maintaining high delivery standards. This makes Vietnam an attractive option for startups and international businesses seeking better ROI without compromising system reliability or performance.

Access to Skilled DevOps Engineers

Vietnamese DevOps engineers are well-versed in cloud platforms, CI/CD automation, and infrastructure as code. Many teams have hands-on experience working with international clients, enabling them to apply best practices across diverse project environments.

Flexible Time Zones and Clear Communication

Vietnam’s time zone supports offshore and hybrid delivery models for US and EU clients. Combined with strong technical English skills and familiarity with Agile and Scrum frameworks, communication remains efficient and aligned throughout the project lifecycle.

Suitable for Both Short-Term and Long-Term Projects

DevOps services in Vietnam support a wide range of needs—from setting up CI/CD pipelines and cloud infrastructure from scratch to optimising and maintaining live production systems. This flexibility allows businesses to scale DevOps involvement as projects evolve.

Conclutions

In modern software delivery, a DevOps Engineer enables faster releases, stable systems, and scalable infrastructure through automation, cloud adoption, and continuous delivery practices. DevOps is no longer optional—it is a core capability for businesses building cloud-native, microservices, or SaaS platforms.

With BHSOFT’s DevOps services, organisations can implement CI/CD pipelines, automate cloud infrastructure, and maintain reliable production systems without the complexity of building an in-house DevOps team. This allows businesses to scale efficiently while keeping delivery speed, stability, and costs under control.