The Client 

The client owns an online platform where users can find and connect with sale leads instantly through SMS, Email, Live Chat, Phone Calls, and much more

The client business need

The client desires to build a mobile app to help users to manage all of their communications with their leads in one place, including email, SMS, live phone calls, voicemail, Facebook messages, live chat, and so on.

The project

Based on customer requirements, BHSOFT mobile development team built the app with React Native.

The app allows users to communicate and auto-follow with your leads in one single dashboard, including Text messages, Facebook messages, Emails, and Live phone calls. In particular:

  • The app allows users to message leads across multiple channels including SMS, Email, Voicemail, calls, Facebook messenger, and Live Chat 
  • The app automatically follows up your leads and displays all of your communication with your leads in one single dashboard.
  • The app can automatically book appointments for users based on their agenda. 
  • Users automatically get inbound calls every time a lead is ready to talk or when they schedule on your calendar
  • The app also lets users track statuses, respond to leads, and complete reminders.

Challenge

The team went through some difficulties with building setups for calls but we managed to overcome

Solution

The team leaders were two of our best React Native developers who had many years of experience in developing mobile apps for our clients on both Android & iOS platforms. 

Technologies used

React Native, Websocket, Firebase Push Notification

Communication Channel

Skype, Slack, and Trello

Methodology used

Agile/ Scrum

Project size

10 MMs

Team of 2 developers

Duration

08/2019 – 1/2020

Screen Captures

lead communication app